Custom enterprise software · Applied AI
Kalind Infotech builds custom enterprise software and puts AI to work on the manual steps that sit between legacy systems and the people who rely on them. We work inside banks, insurers, manufacturers and public bodies, with the systems they already run.
Works with what is already there. Mainframe and AS/400, SAP and Oracle, core banking platforms, EDI feeds, shared inboxes, scanned paper, and the spreadsheets that hold it all together.
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What we do
Four kinds of work. Each one starts from the systems you run today and leaves your team with something they own.
A modern interface and clean APIs over systems that were never designed to have them. We extend first and migrate only where the evidence says it pays off.
Mainframe · AS/400 · ageing ERPs · core banking · green-screen applications
AI that reads documents, checks them against your rules and drafts the next step. People approve. The system does the reading and the typing.
Intake · KYC review · claims · invoices · reconciliations · correspondence
Purpose-built applications where off-the-shelf software does not fit the way you work. Case management, workflow, operational dashboards and the integrations behind them.
Web applications · internal tools · workflow engines · reporting
Connect the ERP, the CRM, the core system and the spreadsheets that fill the gaps between them. One reliable source of truth, with reporting your auditors can follow.
APIs · message queues · file transfers · data warehouses · RPA where no other door exists
Gaps we close
A process rarely stalls inside one application. It stalls in the hand-offs, where people re-key, wait for a batch and check one screen against another. That is where the AI layer goes.
How it shows upStaff copy figures from PDFs, emails and faxes into the core system, then check them again.
What we buildDocument understanding that extracts, validates and posts the entry, with a person approving the exceptions.
How it shows upWork can only start after last night's job has run. A correction waits a full day to show up.
What we buildEvent-driven integration over the same records, so a change is visible in minutes without touching the batch.
How it shows upOne case, five screens, and a notepad to carry the context between them.
What we buildA single working surface with every system behind it, including the ones that have no API.
How it shows upThe process runs on tribal knowledge, macros and one person who knows the codes.
What we buildRules captured in code, tested, versioned and explained in plain language so the next person can follow them.
How it shows upSpreadsheets matched by hand under deadline pressure, with the differences chased by email.
What we buildContinuous matching that surfaces only the exceptions, with an audit trail for each one.
How we work
Every engagement follows the same four steps. You can stop after any of them and keep what was produced.
We sit with the people doing the work, map the process end to end and measure each hand-off. You get a written assessment and a ranked list of automation candidates.
One step of the process, automated in your environment with your records. Enough to measure time saved and error rate before anything is committed to production.
Security review, audit logging, change control and sign-off follow your process. The solution is integrated with the systems you have rather than built beside them.
We operate the solution alongside your team until it is routine, then hand it over with documentation, runbooks and training. No dependency on us by design.
Cloud or on-premises, under your controls. Models can be self-hosted where policy requires it.
Every automated action that matters has an approval step and a record of who approved it.
What the system read, what it concluded and why, kept in a form your auditors can read.
We extend the systems that work. Migration is a decision you make with evidence, never a precondition.
Industries
The same gaps appear wherever regulated, document-heavy processes meet systems that predate them.
Onboarding and KYC review, payment exceptions, loan file preparation, reconciliations and regulatory reporting.
Claims intake and triage, policy servicing, document-heavy underwriting support and broker correspondence.
Order intake from EDI and email, supplier invoices, inventory exceptions and shipment documents.
Referrals, prior authorisations, billing queries and records requests that arrive as paper and PDFs.
Permit and licence applications, case files, citizen correspondence and data exchange between agencies.
Engagement intake, time and billing reconciliation, document review and client reporting.
Systems we work with
What we build with
Contact
Tell us about a process that takes longer than it should. We will come back with questions, and usually with a first idea of where the time is going.
Nothing you send is shared outside Kalind Infotech. A non-disclosure agreement is available before any detailed discussion.